We’ve always offered the option to slice our raclette cheese into ca. 4mm thick slices, ready for your melted cheese party. Now, however, we have improved the packaging further: starting from this week every order of sliced raclette cheese will be supplied with greaseproof paper layers in between each slice, making it even more convenient for you.
And – of course – we continue to offer you the option of upgrading the packaging to cheese paper as well.
From today, 1st October 2020 we are changing the way shipping costs are offered. We now provide simple, 3-tiered shipping costs for all cheese purchases outside Brisbane Metro:
For cart totals up to $100 -> Shipping costs $25
For cart totals between $100 and $250 -> Shipping costs $20
For cart totals >$250 -> Shipping costs $10
This will make it easier for our customers to understand how much is charged at what point. In most cases it will also make it cheaper, particularly when you more products are purchased. There will also no longer be a surcharge added for orders below $100.
In these newly provided rates during the check-out process, we have removed the specific reference to ‘Australia Post’. Whilst in most cases we will continue to utilise Australia Post Express, we may choose different services depending on circumstances, distance or value. Our top priority is always to get the cheese to our customers as quickly as possible. All customers will continue to receive a tracking link for each shipment which can also always be retrieved through the ‘My Account’ section on our website.
Brisbane Metro rates will remain the same at $11 per order no matter the cart total.
Non-cheese deliveries continue to be calculated at market rates from Australia Post with options shown between ‘regular’ and ‘Express’ service.
We thank all our customers for their continued support!
We promised you something exciting and here it is: our new Alpine Rewards Program. With our new loyalty rewards program you earn whenever you spend money with us. For every $1 spent on cheese and other foods you earn 5 and for every $2 spent on non food products you earn 5 .
There are also other ways you can earn – for example for reviewing a product or – as a first user – for placing your first order. Additionally we will periodically promote certain products or categories for which you will earn extra points.
What do you do with the points earned? The added points unlock 3 levels with specific perks awarded based on each level:
You can see the full details of each level with what rewards they unlock here.
What about my past purchases? Great question! We’ve looked at your 12 months purchase history and awarded you with the corresponding points. However points are only given to logged in customers, so make sure you create an account and login before placing your order if you haven’t already.
If you have an account, you can check your rewards status within your ‘My Account’ section or by clicking this link.
As a business striving for high customer support, we always try to improve all aspects of our business with a customer centric view. For a number or reasons until now we were not able to dispatch cheese early in the week, leaving some of our customers with shipments getting stranded over the weekend. We’re happy to have found a solution now: From Monday, 23 March we will start to dispatch on Mondays every week. Where there is a Public Holiday on Monday, we will dispatch on Tuesday.
In addition to this change we made the decision to no longer offer a dedicated Brisbane Metro Courier service as the courier provider was very unreliable and caused us a lot more work than we anticipated. Starting immediately we will therefore dispatch all orders with Australia Post Express. We will talk and negotiate with Australia Post to see if we can allow for reduced rates for those customers that live closer to our Brisbane dispatch centre and will update you accordingly.
We believe these changes will make it more efficient to get our high quality, artisan Swiss cheese to all of you and are looking forward to your custom.
For any questions or concerns about these changes, feel free to contact us.
Join Tom on an 11-day cheese discovery of Switzerland! Meet expert local cheese makers, learn about their production processes and enjoy cheese degustations throughout the spectacular cheese producing regions of Gruyère, Emmental and Toggenburg.
This recipe is a traditional dish from canton Glarus in Switzerland. The original Zigerhörnli use Schabziger available in our online shop and at selected retailers. Try it out, it’s a rustic, simple yet delicious dish suitable for the whole family.
400 g eggshell / short pasta 1 tbsp of chicken broth powder
For the sauce 2 tbsp butter 50 g onions, diced thinly 300 ml light cream / cream 50 g Swiss Emmentaler or Gruyère, finely grated 150 g Schabziger, finely grated Nutmeg Freshly ground pepper 2 bunch chives, finely cut Roasted onions 1 tbsp butter butter 4 medium sized onions, cut into thin strips 1 pinch of sugar
Cook the pasta in the chicken stock al dente, drain into a sieve and strain with cold water.
For the sauce, sauté the onions in butter, add cream and Emmentaler/Gruyère, heat slowly while stirring, stir in the Schabziger, season with nutmeg and pepper.
For the roasted onions, melt the butter, add the onions and place over medium heat while stirring, add pepper and sugar to taste.
Add the pasta to the sauce, heat. Stir in the chives. Sprinkle onions over top and serve.
Many people know the Girolle cheese shaper from making beautiful flower shaped cheese portions with the Tête de Moine cheese. Do you know that there are other Swiss cheese that you can use this clever device with?
Tomorrow Saturday, 21 April 2018 is International Raw Milk Cheese Appreciation Day. Raw milk cheeses are unique in flavor, history, and carry on traditional cheesemaking practices. Producers who make them are passionate about craftsmanship and animal husbandry. Their cheeses represent years, even decades, of knowledge and thoughtful innovation to better their products.
By joining in celebration you recognize cheeses made with raw milk, as part of our collective culinary heritage.
So how can you join these celebrations?
Visit one of our retailers for their special display and promotion of raw milk cheese. For example: Boccaccio Supa IGA Balwyn/Melbourne VIC has special tastings tomorrow from 10am to 1pm. Little Cheese Shop in Bayswater/Perth, Western Australia is featuring our uniquely crafted raw milk cheeses throughout the day.
Purchase raw milk cheese from your favourite deli and celebrate the day by eating it (remember, that all Gruyère AOP from Switzerland, all Swiss Emmental AOP and all Tête de Moine are raw milk wherever you buy them. For other cheeses see our product details or ask your cheesemonger).
Looking for unique, hard to find raw milk cheese? Then you’re best to visit our own online shop. We’re even giving you 20% off these cheeses until next Thursday*. For example try the new Cinderella cheese that is made with blackened Cyprus sea salt, made with unpasteurised raw milk of course.
Post a picture of your favourite raw milk cheese to social media and tag them with #rawcheeseday
Happy Raw Milk Cheese Day everyone! *Promotion is valid for all individual raw milk cheese excluding packs and combos as well as Sélection Rolf Beeler cheese. Valid until midnight Thursday, 26 April 2018 AEST or until sold out.
This is your chance to secure a Swiss icon with a cheesy twist: During the entire month of January we’re giving away 10 unique Swiss cheese pocket knifes.
For each $10 worth of products you spend online during January we’re giving you 1 entry into the draw of these knives. All you have to do is purchase your cheese with us and you’re automatically entered.
Terms & Conditions: For each $10 of goods spent in The Red Cow online shop (postage excluded, refunds and discounts excluded) the user will receive one entry into the draw to win 1 of 10 Swiss cheese pocket knives. Sales between 4th January and 31 January 2018 (AEST) will be counted. Only applicable to stocked items (backorder items are excluded). Accumulated entries over multiple purchases are possible based on the user’s email address. Winners will be informed via email by end of February 2018. Prizes will be sent to winner’s registered billing address of the first purchase during the promotion period.